The exponential growth of the online gambling industry is responsible for a bunch of new casino sites. That same exponential growth is expected to keep its pace not just in 2019, but in the years to come as well. And with every new casino, we see something new, some feature that hasn’t been seen before.

What follows is a listing of all the features that new technology will bring to the world of online gambling. Much of what you will find above is either in development, in beta stage, or is already implemented as part of some new casino sites. Machine learning, artificial intelligence, big data, and the blockchain are the core technologies that are in the middle of that development.

Customers support will be replaced by smart chatbots

We are already seeing smart chatbots taking over the customers support from humans. There are quite a few new casino sites that are implementing chatbots as part of their customer support efforts.

Blockchain will make withdrawals instant (same as deposits)

Withdrawals were notoriously long in the past. Much has improved since then. However, it still heavily relies on human operators. The blockchain technology is expected to disrupt this area of the online gambling industry. So far, there is only news for some companies that are testing this feature.

Big data will rule the online gambling industry

Truth be told, much of the biggest online casinos have been using big data for years now. In the years that come, many expect it to become the beamer that will determine the direction for the online gambling industry.

Interactive games run by AI & machine learning

Artificial intelligence and machine learning are slowly but surely entering the world of online gambling. Reportedly, there are some startups that work on interactive online games that will fit nicely into the current online casino ecosystem. The how, the who, and when, is kept secret for now. But, many experts predict that as early as 2019 we can see a new bread of games.

Conclusion

Some of the stuff mentioned might seem like far-fetched and bit off track with the current situation of the online gambling industry. But, technology experts believe that in the years that come, a massive disruption will happen. They also believe that only those online casinos that are at the forefront of things will be able to stay afloat.